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Customer Ratings & Reviews for Insurance Planning Service

20 Reviews | Leave a Review
The Customer Service is incredible.

The service at Insurance Planning Service is outstanding! Great people doing an awesome job!

I've been with IPS for only a few years, but it's been a good experience. They now handle both auto and homeowners insurance for me. I'm glad I switched to them.

We have used IPS for years for or personal insurance. Michelle is always there to take care of us. I would recommend this company for any insurance needs.

I have been with I.P.S. for about 15 years! I would definitely recommend them. My agent always goes above and beyond to help me with whatever my needs are at different stages of life and insurance needs. I have always been treated with professionalism and care. My agent and I have actually developed a friendship over the years!!!

Insurance Planning Service was so helpful. They helped me understand coverages so I could make the right choice with my insurance. They also saved me money on my insurance! Very professional and helpful.

Proactive and very responsive to our needs. Michelle has always responded proptly with options to keep our costs down. She's also called/emailed several times over the years when my kids have forgotten payments to prevent coverage lapses. They're very family oriented and I know they'll be there for me if I have a claim.

The people at Insurance Planning Service are the best when it comes to customer service. They have my renters and auto insurance policy and always make sure that I get the best coverage. I would highly recommend them for any insurance you need - auto, homeowners, business, life, health, whatever, they will cover you.

I have been with I.P.S. for about 10 years and have found them to be very interested in finding me the very best combined auto, home and personal liability insurance at very reasonable prices. I would definitely recommend this firm for all of your insurance needs. They represent many different insurance companies and can find the ideal plan for you.

My entire family has used Insurance Planning Service over the past 30 years. They are always helpful, very professional and eager to whatever is necessary to make sure your experience with them is the best. An extremely customer focused agency. Highly recommended if you are looking to change your insurance provider.

I have been with Insurance Planning for over 10 years & have no plans to make a change. The customer service if great & whenever I call with a question or a concern they are always happy to help me. I have had other Ins. Co's quote my Home/Auto but none have compared to my rates with Ins. planning. Did I mention Michelle is always happy to go above and beyond to help her clients. Thanks guys for doing an awesome job for me.

I would highly recommend IPS to everyone. My agent is one of the best agents I've had in my 32 years of driving and having my own insurance. They stay on top of the best prices for my family for our cars and our home and get us the best rates and plans available. Any questions are quickly answered. The response time is incredible. Great Great people!

Insurance Planning is such a great company to use. They go out of their way to make you feel welcomed. Their service is outstanding, and extremely fast. I have and would recommend them to friends and family. You'll be pleased with your choice if you pick this company.

The best independent insurance agency! The people at Insurance Planning Service are the best when it comes to customer service. They have my renters and auto insurance policy and always make sure that I get the best coverage. I would highly recommend them for any insurance you need - auto, homeowners, business, life, health, whatever, they will cover you.

Service is fantastic! They are always ready to help me with any problem I may have and issues are resolved quickly. They review my insurance to see if there are additional savings I qualify for. The best part of their service is that I am treated more like a neighbor than simply a customer. They know me, I'm not just a name on the computer.

As an independent agency, Insurance Planning Service offers a comprehensive suite of insurance policy options and services from their great selection of insurance providers. Their staff is wonderful, well-trained, and helpful, and they automatically search for a better rate when it is time for your policy to renew! They do auto, home, life, personal, commercial, health, pretty much everything. When I got into a car accident, stressed as I was, my agent walked me through everything and took care of me, right then and there, I never waited on hold. I wouldn't get my insurance anywhere else!

I just wanted to drop a line to let you know that I appreciate your agency and especially Michelle. She always takes care of me. I'm sure you already know how great she is!
Ferde Sanders, South Lyon, MI
I just recently discovered IPS and couldn't be happier! Their customer service is outstanding!


Great agency -wish I had moved my insurance here a long time ago.


Great Service all around


Insurance Planning Service received a rating of 5.0 out of 5 based on 19 reviews on IWantInsurance.com.
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Insurance Planning Service - Mailing Address
4808 Broadmoor Ave SE | Grand Rapids, MI 49512

Phone: 734.421.9900 | Toll Free: 800.220.5582 | Fax: 734.421.9911

Also serving these Detroit area communities in Michigan: Livonia, Farmington Hills, Ann Arbor, Southfield, Plymouth, Canton, Westland, Northville, Novi, Dearborn, South Lyon & Walled Lake