If you run a furniture store, you’ll often offer repair services. You might even refinish certain pieces. This might mean working with everything from delicate antiques to malfunctioning contemporary pieces. Clients expect you to make repairs professionally. If you accidentally damage an item, you might place the client (and yourself) in a bind. Why do these risks occur? How can you avoid them?
Property Damage Risks in Furniture Businesses
Repairing furniture means you’ll take a client's belongings into your care. You might repair them in your store, or in the client’s home. The client will expect you to do your job professionally. So, if an accident happens, they might want compensation for their losses.
Think about some of the ways you might damage your clients’ belongings:
- You spill a solvent on an upholstered chair, staining and burning it.
- A fire breaks out in your business, and in the process damages client belongings.
- An antique piece falls off a work bench, splintering beyond repair.
- While visiting a client’s home to pick up an item, you accidentally damage an item. For example, you break a window when trying to move a piece out of the home.
If any of these damages occur, you might have a duty to replace the item, repay the client or both. You might even face legal action by the client.
Any such loss might create particularly high cost burdens. You might even put your business’s finances or assets on the line trying to reach a settlement. Thus, you might want to use your commercial insurance to help ease some of this burden.
If you have property damage liability insurance, you can often file a claim for damage to a client’s possessions. This protection exists to cover damage you cause to others’ belongings. So, since you will handle a lot of client belongings in your business, make sure you have this coverage. Most policies will have financial limits. Therefore, make sure you have enough to cover the value of most items in your care. This will likely amount to several hundred-thousand dollars.
Create a Safety Process
You’ll naturally not want to have to file a property damage liability claim. Create a plan to protect client belongings, and you can often reduce such chances.
Your safety practices will likely vary. However, careful handling should remain front and center. Only follow tried-and-true practices when repairing furniture. Never place these items in harm’s way and make ample use of anchors and shields to keep them safe. With attention to detail, you’ll likely create a better degree of safety for items in your care.
Also Read: Prevent Business Insurance Claims with These Risk Reduction Tips